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Title VI - Discrimination Complaint Process

Your Rights against Discrimination under Title VI of the Civil Rights Act of 1964

The City of Auburn hereby gives public notice that it is the Agency’s policy to assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and related statutes and regulations in all programs and activities. Title VI requires that no person shall, on the grounds of race, color, or national origin be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any Federal Aid Highway program or other activity for which Agency receives federal financial assistance.

Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI has a right to file a formal complaint with the City of Auburn. Any such complaint should be filed within 180 days following the date of the alleged discriminatory occurrence. Obtain the Title VI Discrimination Complaint Form online in multiple languages, or from the City of Auburn Office of Equity at no cost to the complainant.

If questions, contact:

Brenda Goodson-Moore – Chief Equity Officer
[email protected]

Washington Department of Transportation
Office of Equal Opportunity – Title VI
Box 47314
Olympia, WA  98504-7314
[email protected]
Phone: 800-259-9143

Title VI - Discrimination Complaint Procedure for City of Auburn

Federal law prohibits discrimination on the basis of race, color, or national origin in any City of Auburn program, service, or activity.  This prohibition applies to all branches of the City of Auburn, its contractors, consultants, and anyone else who acts on behalf of the City of Auburn.

Complaints related to the Federal-aid programs may be filed with the City of Auburn and will be forwarded to Washington State Department of Transportation – Office of Equal Opportunity.  If you need assistance to file your complaint or need interpretation services, please contact the City of Auburn’s Office of Equity at [email protected]

Who is eligible to file a complaint? 

Anyone who believes they have been excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any City of Auburn program, service, or activity because of their race, color, or national origin may file a complaint. 

Discrimination includes lack of access, harassment, retaliation and disparate impacts from a program or activity.  Harassment includes a wide range of abusive and humiliating verbal or physical behaviors. Retaliation includes intimidating, threatening, coercing, or engaging in other discriminatory conduct against anyone because they filed a complaint or otherwise participated a discrimination investigation.

How do you file a complaint?

Complaints must be filed no later than 180 days from the last date of the alleged discrimination.  Contact the City of Auburn Office of Equity at [email protected] if you believe your complaint may fall outside this deadline.

Reasonable efforts will be made to assist persons with disabilities, non-English speakers, and others unable to file a written complaint. For assistance in filing a complaint, please contact the City of Auburn Office of Equity at [email protected].

Complaints should be in writing, signed, and may be filed by mail, fax, in person, or e-mail. If a complainant phones the City of Auburn with allegations, the allegations of the complaint will be transcribed as provided by phone and then the written complaint will be sent to the complainant for correction and signature. 

A complaint should contain the following information:

  • The complainant’s contact information, including, if available: full name, mailing address, phone number (and best time to call), and email address (if available);
  • The basis of the complaint (e.g., race, color, national origin);
  • The names of specific person(s) and/or agencies/organizations alleged to have discriminated;
  • A description of the alleged discriminatory actions, meaning sufficient information to understand the facts that led the complainant to believe that discrimination occurred in a program or activity that receives Federal financial assistance; and
  • The date(s) of the alleged discriminatory act(s) and whether the alleged discrimination is ongoing.

All Title VI complaints are logged. The Complaint Log must contain the following information for each complaint filed:

  • The name and address of the person filing the complaint.
  • The date of the complaint.
  • The basis of the complaint.
  • The disposition of the complaint.
  • The status of the complaint.

The Complaint Log and documentation are destroyed four years after the end of the fiscal year in which the case is closed.

The City of Auburn then forwards complaints to WSDOT-Office of Equal Opportunity for processing by the Federal Highway Administration (FHWA). [WSDOT investigates complaints only if delegated by FHWA after acceptance of a complaint.] FHWA is responsible for all determinations regarding whether to accept, dismiss, or transfer the complaint and finding no violation or failure to comply.

Complainants have the right to file a complaint directly with the federal funding agency. The following address is where Title VI complaints may be filed directly with FHWA:

Federal Highway Administration 
U.S. Department of Transportation Office of Civil Rights
8th Floor E81-105 
1200 New Jersey Avenue SE
Washington, DC 20590
[email protected]

What happens after a complaint is filed?

If your complaint is forwarded to another agency, you will be provided the name and contact information of the employee handling your complaint.

Federal law prohibits retaliation against individuals because they have filed a discrimination complaint or otherwise participated in a discrimination investigation.  Any alleged retaliation should be reported in writing to the investigator.

FHWA will render final decisions in all cases including those investigated by WSDOT. There are no administrative appeal forums in Title VI complaints. Once FHWA issues its final agency decision, a complaint is closed.

There is no prohibition against a complainant filing a Title VI complaint simultaneously with the City of Auburn, WSDOT, and FHWA.