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Customer Service Center

The City recently remodeled our permit center to offer a one-stop center where customers can meet and work with staff from Community Development to get projects done on time and on budget with the goal of making sure that we are asking the right questions, meeting our customer's needs, and problem-solving continuously. The best measure of how we perform is when we have helped you succeed.

We identified and implemented process and code changes that make working with us even easier. Every day, we strive to make sure that our customers have:

  • Questions answered
  • Expedited permit processing
  • Customer-service-focused problem solving
  • Competitive fee structures

Business Licenses

To learn about Auburn business licenses and upcoming program updates, please visit the City's Business Licenses webpage

Permit Center

Permit and Application Fees

Please contact the Permit Center at 253-931-3090 to verify fees prior to submitting your application.

View Fee Schedules

Location - The Auburn Permit Center is in the Customer Service Center, 2nd floor, One East Main Street in downtown Auburn, across the street from City Hall. There is plenty of free parking available nearby.

Hours - The Permit Center is open Monday through Friday from 8:00 AM to 5:00 PM, excluding recognized holidays. You can also access our online services page around the clock.

Contact Info

  • Phone: 253-931-3090
  • Fax: 253-804-3114